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MyConnector
MyConnector is an automated phone
and internet system that allows you to create an account to access your
personal Connector information every day, any time! It’s a quick and easy way
to book*, confirm and cancel rides on SMART Connector.
Setting Up Your Account
Please have the following information ready to set up your account:
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Name & address
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E-mail address
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Birth date
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Addresses of ten places you will likely travel to using SMART Connector
Your new account will be ready
within three business days after receipt of your registration. You will receive
confirmation of your registration that includes your client number and
password. Your client number and password will be necessary to access your
MyConnector account.
MyConnector
Restrictions
Below are few things to
keep in mind when scheduling a Connector ride.
My Connector online bookings are for the SMART service area only
which includes all of Macomb County, southeast Oakland County and parts of
western Wayne County. Connector trips are generally short in nature and stay
within a small geographic area. To see a list of community’s SMART serves,
click
here . All ADA rides must be scheduled by calling (866)
962-5515.
For full fare, $4.00
general Connector rides, trips must begin or end more than one-third (1/3) of a
mile from fixed route service to be eligible for Connector service. The
one-third (1/3) mile guideline only applies to full fare rides and does not
apply to older adults, persons with disabilities or ADA riders.
Please be sure all address and city names are correct when creating
destinations. Incorrect destination addresses will not be created.

*Online only
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