Customer Service
Questions about schedules, routes, bus stop locations, how to ride the bus or any other information you need for your trip, please call the SMART Customer Care Department to talk with a representative.
(866) 962-5515
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Connector Service and Americans with Disabilities(ADA)
Monday thru Friday 7:00 a.m. until 4:00 p.m. |
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Fixed Route/General Inquiries/Lost & Found/Feedback
Monday thru Friday: 5:30 a.m. until 7:30 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.
Sunday: Closed
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SMART Transit Centers
Royal Oak Transit Center
202 Sherman Drive, Royal Oak
Weekdays: 8:30 a.m. to 5:00 p.m.
Saturday: 9:00 a.m. to 12:00 p.m.
Downtown Transit Center
Buhl Building, 535 Griswold Street, Lobby, Detroit
Weekdays: 8:30 a.m. to 5:00 p.m. |
Please be ready with the following information when calling:
- Pen and Paper
- Starting and Ending Addresses
- Date / Time of Trip
For All Media Inquiries Please Contact :
Katie Lauderbaugh
Digital Media Coordinator
Click here for more details.
Community Outreach :
Jordan Irving
Oakland County Ombudsperson
jirving@smartbus.org
Erika DeLange
Macomb County Ombudsperson
edelange@smartbus.org
Paul Johnson
Wayne County Ombudsperson
pjohnson@smartbus.org
Administrative Offices
Buhl Building
535 Griswold Street Suite 600
Detroit, MI 48226
(313) 223-2100
Customer Service :
Phone : (866) 962-5515