How do I travel as a visitor on another system’s ADA service in a different city?   If an individual presents...

Is there a limit on how many destinations or legs of a trip a paratransit rider may request in a given day?  No. Paratransit...

Is SMART required to allow a passenger to travel with a comfort animal?  No.  Under the ADA, SMART and other public transit...

What do I do if I have severe allergies to something I encounter on a SMART ADA paratransit bus, such as service animals and other...

May I change my drop-off location on complementary paratransit service the same day? No. Because paratransit is a shared ride,...

Can SMART negotiate my pickup time?  Yes, under Department of Transportation (DOT) Americans with Disabilities Act (ADA)...

May a wheelchair user enter a lift platform and vehicle in the manner they prefer (e.g., entering facing forward or backing on)?...