Skip to Content

General FAQs

How do I find which bus to take?

There are a number of different ways to find which bus to take. You can use our Trip Planner, system map, or by calling Customer Service. Visit “How to Find Your Route” for details.

How do you use the machines on the bus to pay?

The machine is called a Farebox. To learn how to use SMART Fareboxes, by clicking here.

How much does it cost to ride SMART?

Fares vary depending on which of the SMART Services you are using. Look under the Fares & Passes. This will give you prices for the Fixed Route Service, Park and Ride, Connector, and Transfers for Regular, Older Adults, Youth and People with Disabilities. If you are traveling on the Community Transit bus, fares will vary depending on your community. Please check under Community Transit. Select your city and the fares will be listed along with other important information.

What areas do you serve?

SMART provides service in parts of Wayne and Oakland County and all of Macomb county. Check out our Destinations Served by SMART. Destinations Served by SMART offers a listing to specific destinations such as Hospitals, Shopping, Sports events and more.

What is MySMART?

With MySMART, you no longer have to go searching for the latest weather updates and route information because it will be emailed directly to you. Once you’re registered, we’ll send you personalized correspondence regarding service changes, special events and community news that is important to you. MySMART users can also request email notices about marketing programs and local promotions.

What number can I call for route information? Is there an after hours number?

Customer Service Office (866) 962-5515 is open Monday through Friday from 6:30 a.m. to 6 p.m. Currently, there are no after hours phone line available for Fixed Route information.

Where can I get schedules?

SMART schedules are available online under Schedules.  Printed schedules can be requested by calling Customer Service. Connector and ADA require advance reservations. Schedules for Shuttles, Dial-A-Ride and Flex Route can be found under Shuttles.

How many packages / bags may I bring on the bus?

You many only bring as many items as you are able to carry.  Remember everything you bring on the bus must be able to sit on your lap or under your seat, without overflowing to the next seat.

Can SMART connect me to other transportation services?

SMART has the ability to connect to other transportation services in Michigan.  SMART currently connects to Flint - MTA, Port Huron - Blue Water, and Detroit - DDOT.

Where can I find information about route changes?

Information can be found on the home page under Service Bulletins on the right hand side of the page. You can also find information under the About tab and then click on Service Bulletins. Sign up with MySMART and have route updates sent directly to your e-mail.

123456

Theme picker