Customer Service Office (866) 962-5515 is open Monday through Friday from 6:30 a.m. to 6 p.m. Currently, there are no after hours phone line available for Fixed Route information.

SMART schedules are available online under Schedules.  Printed schedules can be requested by calling Customer Service. Connector and ADA require advance reservations. Schedules for Shuttles, Dial-A-Ride and Flex Route can be found under Shuttles.

You many only bring as many items as you are able to carry.  Remember everything you bring on the bus must be able to sit on your lap or under your seat, without overflowing to the next seat.

SMART has the ability to connect to other transportation services in Michigan.  SMART currently connects to Flint - MTA, Port Huron - Blue Water, and Detroit - DDOT.

Information can be found on the home page under Service Bulletins on the right hand side of the page. You can also find information under the About tab and then click on Service Bulletins. Sign up with MySMART and have route updates sent directly to your e-mail.

If you forgot something on the bus please call Customer Service as soon as possible.  Please provide the operator with a description of the item, what bus you were on, and what time you were on the bus.

Transfer points are chosen based on written permission of the property owner.  These points are typically open extended hours, well lit, protected from weather elements, highly visible, and wheelchair accessible.

You many only bring as many items as you are able to carry or secure to your wheelchair/scooter.  Items that you are unable to hang onto during transport may become dangerous to your fellow passengers.

Purchases under $3,000 (except construction where the limit is $2,000) may be authorized using a procurement card.  All other purchases may only be authorized by a purchase order (PO) or a duly executed contract (who can sign official documents).  Any goods delivered or services rendered inconsistent with these requirements will be considered a gift to SMART and payment will not be made.

SMART Purchasing Agents utilize the Michigan Intergovernmental Trade Network (MITN) Bid Net system and Michigan Chronicle for all of its Procurement solicitation activities.  If the Solicitation or Bid falls within the criteria specified in State Law PA 204 of 1967 and requires advertising, the inquiring vendors will be requested to register with the MITN Bid Net for further consideration.  You can register as a vendor on the MITN Bid Net system by selecting How to Become a Vendor from the menu.  If the contract requires a DBE or small business, vendors can consult the MUCP for approved vendors.